Calendar Windows
About
The software I worked for has several events industry-specific calendar displays in their enterprise system. There was more than one calendar window depending on the market it was intended for. Clients used them to see what was happening where and book space for large events like conferences or sporting events, often in a fast-paced venue sales environment that the users worked in. These calendars were often extremely configurable, meeting a wide range of display, booking, and reporting needs.
Role
My role as UX designer was to lead the design efforts in converting and rewriting the older, outdated calendar windows from their desktop equivalents to web, while keeping in mind functionality. I was involved in early discussions for discovery and planning purposes with users, internal sales and account managers, and product teams. At client events, I also assisted in conducting usability tests. I wireframe prototyped in Axure RP and iterated on the design based on original product functionality needs and continued feedback.
Wireframe Concept Examples
Product Result
Challenges:
These were not ordinary Outlook or Google-style calendars. Since these calendars were built with the events industry in mind, there was often much more robust functionality baked in. There were often many combinations of room/space information and display options. All of the windows designed were often extremly customizable, including time intervals, custom colors, and what displayed on each row.
Additionally, these calendars were coming from a long history of use in an on-premise desktop installation. While converting those old calendars to their modern browser-based versions, the UX and product teams needed to be very mindful of existing legacy functionality, client needs and expectations, and variety of manners the calendars themselves could be purposed.
Result
The software still uses these calendars for almost every client, operating as its bread-and-butter for all venue sales staff to quickly book space for events. Users rely on these calendars as their source of truth and place to plan their events and operations.